We may collect personal information about you when you visit one of our restaurants, use Sankranti’s Web sites (“Sites”), or use our web or mobile device applications (“Mobile Apps”). We refer to our Sites and Apps collectively as “Online Services”.
The types of personal information we collect may include:
Transaction information, such as product purchased, price, method of payment and payment details.
Personal details such as name, postal address, email address, phone number, date of birth and other contact information when you provide that information to us, such as if you register with our Online Services or enter a Sankranti’s contest, competition, prize draw, or sweepstakes.
Account information, such as username, password, and other identifiers or credentials used to access our Online Services or to acquire Sankranti’s products and services.
Other personal information you choose to provide when you interact with Sankranti
The circumstances in which you provide personal information may include when you:
purchase products at our restaurants.
register to use our Online Services.
request to receive marketing or other communications.
use our Wi-Fi networks, kiosks or other in-store technologies.
enter in one of our contests, competitions, prize draws, or sweepstakes.
submit information when providing feedback; or
use interactive features of our Online Services.
Information Collected Through Automated Means
The providers of third-party apps, tools, widgets and plug-ins on our Online Services, such as Facebook “Like” buttons, also may use automated means to collect information regarding your interactions with these features. This information is subject to the privacy policies or notices of these providers.
Sankranti’s Online Services and in-restaurant technologies may collect precise information about the location of your mobile device or computer using geolocation and location presence awareness technologies such as GPS, Wi-Fi,Bluetooth, or cell tower proximity. For most mobile devices and computer systems, you are able to withdraw your permission for Sankranti to acquire this information on your location through the device or Web browser settings. If you have questions about how to disable collection of precise location information, we recommend you contact your mobile.
Network device service provider, the device manufacturer, or your Web browser provider. Please note that certain Online Services and in-restaurant technologies may not function properly without precise location information. If you would like us to delete location information, we have collected that is identifiable to you, please contact us at www.sankrantihotels.com/contact-us or postal address listed below. Please note that we may be required by law to retain certain information.
We may combine personal information that we collect with information we receive from other sources, information about your prior transactions with Sankranti and information that is automatically collected.
Sankranti may use the personal information we collect to:
fulfil your requests or orders and process payments for our products and services.
if you give us permission, communicate with you about products and services of Sankranti or our business partners that we believe may interest you.
communicate with you about and administer your participation in contests, competitions, prize draws, sweepstakes,offers, promotions or special events.
send communications to you about your orders, purchases or accounts with Sankranti.
send information to your contacts if you request us to do so.
provide customer support, respond to, and communicate with you about your requests, questions and comments.
enable you to post on our blogs and interact with Sankranti through social media.
personalize your experience on our Online Services and in-restaurant technologies, such as providing you with content in which you may be interested and making navigation to our Sites and Mobile Apps easier.
perform data analytics, including consumer research, trend analysis, and financial analysis.
operate, evaluate and improve our business, including the development of new products and services; determination of the effectiveness of our sales, marketing and advertising efforts; and analysis and improvement of our products,offers, promotions, and Online Services and other technologies;
protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
comply with applicable law.
We use automated information for purposes such as to
We may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
When you use relevant Services, Sankranti may collect, process, use and/or store your personal information for the following purposes:
Sankranti may share personal information with vendors that provide services to Sankranti, such as fulfilling orders,providing data processing and other information technology services, administering promotions, contests, prize draws and sweepstakes, conducting research and performing analytics, and personalizing individual Sankranti’s experiences. We do not authorize these vendors to use the personal information or to disclose it for any purpose other than to perform services on our behalf.
Sankranti reserves the right to use or disclose personal information as needed to satisfy any law, regulation or legal request, to protect the integrity of our Online Services and in-restaurant technologies, to bring or defend against legal claims, to protect the rights, interests, safety and security of Sankranti, Sankranti’s employees or franchisees, or members of the public, or in connection with the investigation of fraud, illegal activity or violation of Sankranti’s policy.
Sankranti understands the importance of privacy of users of our Online Services. We are especially committed to protecting the privacy of children who visit or use our Online Services. This Children’s Privacy Notice is designed to answer
You can elect not to receive marketing communications from Sankranti by contacting us at www.sankrantihotels.com
or postal address listed below.
Please note that if you opt out of receiving marketing communications from us, we may still send communications to you concerning your transactions, accounts with Sankranti and any contests, competitions, prize draws, or sweepstakes in which you have enrolled.
If at any time you would like to access, correct, or delete personal information we have collected from you, please visit us at
or postal address listed below. In certain circumstances, including when required by applicable law, we will comply with your request. Please note that we may be required by law to retain certain information. Before Sankranti is able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to help us respond to your request. If you are below the age of 18, a parent, guardian or ward may request access to, correction or deletion of your personal data.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this Site.
We may also use certain technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail.
Please note the following:
We use both session and persistent cookies and other tracking technologies. Tracking technologies (e.g., cookies)can either be persistent (i.e., they remain on your computer until you delete them) or session-based (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits,although doing so may interfere with your use of Online Services.
We may encode and protect the tracking cookies and other tracking technologies that Sankranti sets, so that only we can interpret the information stored in them. Where video is available on our Online Services, we may target and track the videos you view. You consent to our tracking of your video viewing through Online Services or third-party social media for up to two years, or as permitted by applicable law, or until consent is withdrawn.
Please note that even if you opt out, you will continue to receive advertisements, but they will not be tailored to your specific interests.
Sankranti is committed to taking appropriate measures designed to keep personal information secure. We have in place technical, administrative, and physical procedures designed to protect personal information from accidental, unlawful or unauthorized loss, access, disclosure, use, alteration, or destruction. While we take efforts to safeguard our information systems, no website, mobile application, computer system, or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Throughout this Statement, “Sankranti” refers to Sankranti Hotels Pte Ltd
How to Contact Us
Sankranti Hotels Pte Ltd
79, Syed Alwi Road
Attention: Data Protection Officer
Or email us at email@example.com
For Customer Feedback and all other enquiries, you may reach us via our contact us page